This hotel is great value for money, especially considering the stunning views it offers of the surrounding forest. The staff here are incredibly friendly and helpful, always going above and beyond to ensure guests have a pleasant stay. The location of this hotel is perfect, just outside the downtown area and situated on a hill overlooking the town. It's a peaceful and tranquil spot, ideal for those looking to escape the hustle and bustle.

The hotel ensures that all basic amenities are well-maintained and provided for.

The location just outside the downtown area provides a peaceful atmosphere on a hill overlooking the town. The staff is friendly and provides excellent service. The basic amenities are available, and the rooms offer great hot water, which is a must in Monteverde. Plus, some rooms have a view of the forest, adding to the overall experience. The breakfast included is delicious, with good flavors to start the day.

There is room for improvement in the furniture, as some of it appears old and could be replaced.

We loved the central location in the cloud forest, near all the attractions of this city. The hotel was also pretty in the gardens, surrounded by the rainforest. The staff was friendly and accommodating, making us feel welcomed. In addition, the breakfast was simple yet pleasant, and the morning staff were very attentive.

It was all superb, we had no complaints.

The hotel's location is amazing, right in the midst of stunning and diverse nature activities with adventurous options to choose from, including zip-lining, hanging bridges and night walks. the breakfast offered had a good range of fresh and local options, which was a real plus.

Even though there were some positive experiences, there were also a few downsides such as the dark and poorly lit rooms and the cold temperature at night. A small heater could have made a huge difference in terms of the comfort level.

This hotel offers great value for money, providing affordable prices for a comfortable stay. The attention to detail in this hotel is remarkable, from the well-maintained gardens to the cleanliness in all areas. The location of this hotel, just outside the downtown area, offers a tranquil setting on a hill overlooking the town. The staff at this hotel are friendly and always attentive to the needs of their guests.

All was in order, no improvements necessary.

Staff very accommodating, good location, clean rooms, friendly morning staff, complimentary breakfast.

Nothing, all great.

During our recent romantic escape, we had a pleasant stay at this hotel. It was affordable and had a good location near restaurants and shops. We also appreciated the free continental breakfast and the fact that the staff could help us arrange tours for nearby adventures.

We found the room to be small and outdated. The furniture was old and uncomfortable, making it difficult to relax in the room. Additionally, the bathroom was not very clean and had a musty smell. The lack of Wi-Fi in the room was also frustrating, as we had to go to the lobby to access internet. the hotel had some positive aspects, but the outdated and dirty room made it hard to fully enjoy our stay.

The hotel is located close to the rainforest, however, the rooms are very outdated, the bathrooms are small and in need of refurbishment. the continental breakfast, though with fresh fruits, was disappointing with a lack of variety and cold toast. the rooms are often cold due to the winds and outdoor location. the staff were friendly and accommodating, and laundry services were of good quality.

The WiFi connection is sometimes weak or non-existent.